How To Fix IH302 - & orders are locked and cannot be processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IH - structuring

  • Message number: 302

  • Message text: & orders are locked and cannot be processed

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IH302 - & orders are locked and cannot be processed ?

    The SAP error message IH302 typically indicates that a particular order is locked and cannot be processed. This can occur in various scenarios, particularly in the context of production orders, maintenance orders, or other types of work orders in SAP. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes of IH302 Error

    1. Order Locking: The order may be locked by another user or process. This can happen if someone is currently editing the order or if a background job is processing it.

    2. Incomplete Transactions: If a previous transaction related to the order was not completed successfully, it may leave the order in a locked state.

    3. User Authorizations: The user attempting to process the order may not have the necessary authorizations, leading to a lock.

    4. System Errors: Occasionally, system errors or inconsistencies can lead to orders being locked unexpectedly.

    5. Batch Jobs: Background jobs that are processing data related to the order may cause it to be locked temporarily.

    Solutions to IH302 Error

    1. Check for Locks: Use transaction code SM12 to check for locks on the order. You can see which user or process is holding the lock and take appropriate action.

    2. Release Locks: If you identify a lock that is no longer needed (e.g., a user has left the session), you can release the lock from the SM12 transaction. Be cautious when doing this to avoid data inconsistencies.

    3. Complete Pending Transactions: Ensure that any pending transactions related to the order are completed. This may involve checking for incomplete goods movements, confirmations, or other related processes.

    4. User Authorizations: Verify that the user has the necessary authorizations to process the order. If not, work with your SAP security team to grant the required permissions.

    5. Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be processing the order. If a job is running, you may need to wait for it to complete.

    6. System Restart: In some cases, a system restart may be necessary to clear any lingering locks or issues, but this should be done with caution and typically as a last resort.

    Related Information

    • Transaction Codes:

      • SM12: Display and manage locks.
      • SM37: Monitor background jobs.
      • IW38/IW39: Display and manage maintenance orders.
      • CO03: Display production orders.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the IH302 error. You can search for relevant notes in the SAP Support Portal.

    • Documentation: Review SAP documentation related to order management and locking mechanisms for a deeper understanding of how locks are managed in the system.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author