How To Fix IDSAU014 - CR details are not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: IDSAU - Localization Saudi Arabia

• Message number: 014

• Message text: CR details are not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IDSAU014 - CR details are not maintained ?

  The SAP error message IDSAU014, which states "CR details are not maintained," typically occurs in the context of Change Request (CR) management within SAP systems. This error indicates that the necessary details for a Change Request are missing or not properly configured in the system.
  Cause:
  
  Missing Change Request Details: The error often arises when the required details for a Change Request (such as description, type, or status) have not been filled out or are incomplete.
  Configuration Issues: There may be issues with the configuration of the Change Request Management (ChaRM) settings in the SAP Solution Manager or the specific project.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or maintain the Change Request details.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the retrieval of Change Request details.
  
  Solution:
  
  Check Change Request Details: Ensure that all required fields for the Change Request are filled out correctly. This includes checking the description, type, and any other mandatory fields.
  Review Configuration: Verify the configuration settings in the SAP Solution Manager related to Change Request Management. Ensure that the project and its associated settings are correctly set up.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access and maintain Change Request details.
  System Consistency Check: Perform a consistency check on the system to identify any underlying issues. This may involve running specific SAP transactions or reports to diagnose the problem.
  Consult Documentation: Refer to SAP documentation or notes related to Change Request Management for any specific guidelines or troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_WORKCENTER, CRMD_ORDER, or others related to Change Request Management.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the IDSAU014 error message in SAP.