ID602 - User master &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ID - PM (IPRT) print messages, (IBIP) batch input messages

• Message number: 602

• Message text: User master &1 not found

What causes this issue?

The system could not find user &V1& in file USR01.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check user name &V1& for spelling.
Transaction SU01 is available for master record maintenance.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ID602 - User master &1 not found ?

  The SAP error message ID602, which states "User master &1 not found," typically occurs when the system is unable to locate the user master record for the specified user ID. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Non-existent User ID: The user ID specified does not exist in the SAP system.
  User Deactivation: The user account may have been deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to access the user master data.
  Database Issues: There may be issues with the database that prevent the retrieval of user data.
  Incorrect Input: The user ID may have been entered incorrectly, leading to the system not finding the record.
  
  Solutions:
  
  Verify User ID: Check the user ID for any typos or errors. Ensure that the user ID you are trying to access is correct.
  Check User Status: Use transaction code SU01 to check if the user exists and verify the status of the user account. If the user is locked or deactivated, you may need to unlock or reactivate the account.
  Create User: If the user does not exist, you may need to create a new user using transaction code SU01.
  Authorization Check: Ensure that you have the necessary authorizations to view or manage user master records. If not, contact your system administrator.
  Database Consistency: If you suspect a database issue, you may need to run consistency checks or consult with your database administrator to ensure that the user master data is intact.
  Consult Logs: Check the system logs for any additional error messages or information that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System
  
  
  User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and delete user accounts.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and error ID602.
  Documentation: Refer to SAP Help documentation for detailed information on user management and troubleshooting user-related issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.