How To Fix ICM062 - This feature is not supported in this installation.

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM - Messages for ICM Monitor

• Message number: 062

• Message text: This feature is not supported in this installation.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICM062 - This feature is not supported in this installation. ?

  The SAP error message ICM062 ("This feature is not supported in this installation") typically occurs in the context of the Internet Communication Manager (ICM) when a specific feature or functionality is attempted to be accessed that is not available in the current installation or configuration of the SAP system.
  Causes:
  
  Unsupported Features: The feature you are trying to use may not be supported in the version of SAP you are running. This can happen if the feature is part of a newer release or enhancement package that is not installed.
  Configuration Issues: The ICM may not be properly configured to support certain protocols or features, such as HTTP/2 or specific SSL configurations.
  Licensing Restrictions: Some features may be restricted based on the licensing agreement with SAP.
  Missing Components: Required components or add-ons may not be installed or activated in your SAP system.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Upgrade SAP System: If the feature is part of a newer version or enhancement package, consider upgrading your SAP system to a version that supports the desired feature.
  Review ICM Configuration: Check the ICM configuration settings in transaction RZ10 or RZ11 to ensure that the necessary parameters are set correctly. You may need to enable certain features or protocols.
  Consult Documentation: Review the official SAP documentation for the specific feature you are trying to use to ensure that it is supported in your current environment.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide guidance based on your specific system configuration and requirements.
  
  Related Information:
  
  ICM Configuration: The Internet Communication Manager (ICM) is responsible for handling HTTP(S) requests in SAP systems. Proper configuration is crucial for enabling various web-based functionalities.
  SAP Version Compatibility: Always ensure that you are aware of the compatibility of features with your current SAP version. This can often be found in the release notes or product documentation.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the ICM062 error in your SAP system.