How To Fix ICM055 - Operation on &1 servers failed

SAP Error Message - Details

• Message type: E = Error

• Message class: ICM - Messages for ICM Monitor

• Message number: 055

• Message text: Operation on &1 servers failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICM055 - Operation on &1 servers failed ?

  The SAP error message ICM055 indicates that an operation on one or more Internet Communication Manager (ICM) servers has failed. This error can occur in various scenarios, typically related to issues with the ICM's ability to handle requests or communicate with other components.
  Causes:
  
  Network Issues: Problems with network connectivity can prevent the ICM from communicating with application servers or clients.
  Configuration Errors: Incorrect configuration settings in the ICM or related components can lead to failures.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can cause the ICM to fail to process requests.
  Server Overload: High traffic or load on the server can lead to timeouts or failures in processing requests.
  Software Bugs: There may be bugs in the SAP software or the ICM itself that lead to operational failures.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting communication between the ICM and other servers or clients.
  Review ICM Configuration: Verify the configuration settings in the ICM. Check parameters such as icm/server_port_0, icm/HTTP/enable, and others to ensure they are set correctly.
  Monitor System Resources: Use monitoring tools to check CPU, memory, and other resource usage. If resources are low, consider scaling up the server or optimizing resource usage.
  Load Balancing: If the server is overloaded, consider implementing load balancing to distribute traffic more evenly across multiple servers.
  Check Logs: Review the ICM logs and other relevant logs (such as application server logs) for more detailed error messages that can provide insights into the cause of the failure.
  Update Software: Ensure that you are running the latest version of SAP software and apply any relevant patches that may address known issues.
  Restart ICM: In some cases, simply restarting the ICM can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ICM errors for specific guidance and troubleshooting steps. SAP Notes often contain solutions for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for ICM configuration and troubleshooting for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.