How To Fix ICLX_API017 - User ID '&1' does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLX_API - Messages Claims Management API Layer

• Message number: 017

• Message text: User ID '&1' does not exist in the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICLX_API017 - User ID '&1' does not exist in the system ?

  The SAP error message ICLX_API017 indicates that the user ID specified (represented by &1) does not exist in the system. This error typically occurs in scenarios where a user is trying to access a function or transaction that requires a valid user ID, but the system cannot find the specified user.
  Causes:
  
  Incorrect User ID: The user ID entered may be misspelled or incorrectly formatted.
  User Not Created: The user ID may not have been created in the SAP system.
  User Deactivation: The user ID may exist but has been deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to access the required transaction or function.
  System Configuration: There may be issues with the system configuration or user management settings.
  
  Solutions:
  
  
  Verify User ID:
  
  Check the spelling and format of the user ID. Ensure that it is entered correctly.
  
  
  
  Check User Existence:
  
  Use transaction code SU01 (User Maintenance) to check if the user ID exists in the system.
  If the user does not exist, create a new user using the same transaction.
  
  
  
  Check User Status:
  
  If the user ID exists, check if the user is active. Look for any indicators that the user is locked or inactive.
  If the user is locked, unlock the user account.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action they are attempting. This can be checked in the user profile under the authorizations tab.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator. They can provide insights into user management and system settings.
  
  
  
  Check System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  
  User Management: Understanding how user management works in SAP is crucial. Familiarize yourself with user roles, profiles, and authorizations.
  
  
  Documentation: Refer to SAP Help documentation for more details on user management and troubleshooting user-related issues.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.