How To Fix ICLCUST320 - PolProd/CovType &1: Benefit Type not found in BenTypeTree &2 Gen.&3 Ver&4

ICLCUST320 - Overview

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 320

• Message text: PolProd/CovType &1: Benefit Type not found in BenTypeTree &2 Gen.&3 Ver&4

INCLUDE ICL_MESSAGE_CUST320_321 OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message ICLCUST320 - PolProd/CovType &1: Benefit Type not found in BenTypeTree &2 Gen.&3 Ver&4 ?

  The SAP error message ICLCUST320 typically relates to issues in the configuration of benefits within the SAP system, particularly in the context of insurance or benefits management modules. This error indicates that a specific benefit type (identified by the placeholders &1, &2, &3, and &4) is not found in the Benefit Type Tree (BenTypeTree) for the specified generation and version.
  
  Cause:
  
  Missing Configuration: The benefit type referenced in the error message is not configured in the system. This could be due to a missing entry in the Benefit Type Tree.
  Incorrect Mapping: There may be a mismatch between the benefit type being referenced in the transaction and the entries defined in the configuration.
  Versioning Issues: The specified generation and version may not be correctly set up or may not exist in the system.
  Data Migration Issues: If data was migrated from another system, some benefit types may not have been transferred correctly.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the