How To Fix ICL2017 - Select a line you want to reverse in the appraisal order list

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 017

• Message text: Select a line you want to reverse in the appraisal order list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2017 - Select a line you want to reverse in the appraisal order list ?

  The SAP error message ICL2017, which states "Select a line you want to reverse in the appraisal order list," typically occurs in the context of the SAP Incentive and Commission Management (ICM) module. This error indicates that the system expects you to select a specific line item from a list of appraisal orders before proceeding with a reversal action.
  Cause:
  
  No Selection Made: The most common cause of this error is that the user has not selected any line item from the appraisal order list. The system requires a specific line to be selected for reversal.
  Multiple Selections: If multiple lines are selected, the system may not know which specific line to reverse, leading to this error.
  Incorrect Navigation: The user may have navigated to the reversal function without properly selecting an appraisal order.
  
  Solution:
  
  Select a Line Item: Ensure that you select a single line item from the appraisal order list that you wish to reverse. Click on the line to highlight it before attempting the reversal.
  Check for Multiple Selections: If you have selected multiple lines, deselect all but one line item. The system only allows reversal of one line at a time.
  Refresh the List: If you believe you have selected a line but still receive the error, try refreshing the list or navigating back to the appraisal order list to ensure it is up to date.
  Review User Permissions: Ensure that you have the necessary permissions to perform the reversal action on the selected appraisal order.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP ICM that pertain to appraisal orders and reversals.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
  Documentation: Review the SAP Help documentation for the ICM module to understand the process of handling appraisal orders and the reversal functionality.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the ICL2017 error and successfully reverse the desired appraisal order.