How To Fix ICL628 - The lower threshold value is higher than the upper threshold value

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 628

• Message text: The lower threshold value is higher than the upper threshold value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL628 - The lower threshold value is higher than the upper threshold value ?

  The SAP error message ICL628 indicates that there is a configuration issue related to threshold values in the system. Specifically, it means that the lower threshold value has been set higher than the upper threshold value, which is logically incorrect and leads to this error.
  Cause:
  The error typically arises in scenarios where threshold values are defined for certain parameters, such as in the context of condition management, pricing, or inventory management. The system expects the lower threshold to be less than or equal to the upper threshold, and when this condition is violated, the error is triggered.
  Solution:
  To resolve the ICL628 error, you need to check and correct the threshold values in the relevant configuration settings. Here are the steps you can follow:
  
  
  Identify the Configuration Area: Determine where the threshold values are set. This could be in pricing conditions, inventory management settings, or other relevant areas.
  
  
  Access the Configuration: Use the appropriate transaction code (such as SPRO for configuration) to navigate to the relevant settings.
  
  
  Check Threshold Values: Look for the specific settings where the lower and upper threshold values are defined. 
  
  
  Correct the Values: Ensure that the lower threshold value is less than or equal to the upper threshold value. Adjust the values accordingly.
  
  
  Save Changes: After making the necessary adjustments, save the changes.
  
  
  Test the Configuration: Perform a test to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to the specific module you are working with for more detailed guidance on threshold settings.
  SAP Notes: Check the SAP Support Portal for any relevant notes or updates that might address this specific error or provide additional context.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.