How To Fix ICL495 - You are not permitted to change business partner &1 role &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 495

• Message text: You are not permitted to change business partner &1 role &2

What causes this issue?

You tried to capture another business partner for a role, but this is
not permitted for this role.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL495 - You are not permitted to change business partner &1 role &2 ?

  The SAP error message ICL495, which states "You are not permitted to change business partner &1 role &2," typically occurs when a user attempts to modify a business partner's role in the system but lacks the necessary authorizations to perform that action. This error is related to the authorization checks in SAP, which are designed to ensure that only users with the appropriate permissions can make changes to sensitive data, such as business partner roles.
  Cause:
  
  Authorization Issues: The user does not have the required authorization to change the specified role of the business partner.
  Role Configuration: The role itself may have restrictions that prevent certain users from making changes.
  Business Partner Status: The business partner may be in a status that does not allow changes to be made (e.g., locked or inactive).
  Custom Authorization Objects: There may be custom authorization objects in place that restrict access to certain business partner roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify the user's authorization profile to ensure they have the necessary permissions to change business partner roles. This can be done by checking the user's roles in transaction code SU01 or PFCG.
  Ensure that the user has the appropriate authorization objects related to business partner management (e.g., B_BUPA_RLT for business partner roles).
  
  
  
  Role Assignment:
  
  If the user lacks the necessary authorizations, work with your SAP security team to assign the appropriate roles or modify existing roles to include the required permissions.
  
  
  
  Business Partner Status:
  
  Check the status of the business partner in question. If the business partner is locked or inactive, you may need to unlock or activate it before making changes.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or security team for specific details on the authorization objects and roles related to business partner management.
  
  
  
  Testing:
  
  After making any changes to authorizations or roles, test the changes by attempting to modify the business partner role again.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP (Business Partner) - To manage business partners.
  SU01 - To manage user accounts.
  PFCG - To manage roles and authorizations.
  
  
  
  Authorization Objects: 
  
  B_BUPA_RLT - Business Partner Role Management.
  B_BUPA_GRP - Business Partner Group Management.
  
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error message.
  
  
  
  If the issue persists after checking the above points, it may be beneficial to engage with SAP support for further assistance.