How To Fix ICL248 - Subobject cat &1 subobject &2 role &3 participant &4: Duplicate entry

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 248

• Message text: Subobject cat &1 subobject &2 role &3 participant &4: Duplicate entry

What causes this issue?

<ZH>Note</>: The following documentation relates only to the following
behavior: The error message appears in connection with the function <ZK>
Copy Claim Data into a New Claim</>.
When you copy claim data it may be the case that when it loads the
policy the system generates this participant role automatically and
assigns a business partner.

System Response

The system cannot copy the participant role with the business partner.

How to fix this error?

In the <ZK>Data for Copied Claim</> dialog box, deselect the <ZK>Partner
- Header Data</> checkbox.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL248 - Subobject cat &1 subobject &2 role &3 participant &4: Duplicate entry ?

  The SAP error message ICL248 indicates that there is a duplicate entry for a specific combination of subobject category, subobject, role, and participant in the context of the SAP Insurance Contract Management (ICM) module. This error typically arises when you are trying to create or modify an entry that already exists in the system.
  Cause:
  The error is caused by attempting to insert a record that has the same key values as an existing record in the database. The key values in this case are:
  
  Subobject category (&1)
  Subobject (&2)
  Role (&3)
  Participant (&4)
  
  This means that the system has detected that the combination of these values already exists, which violates the uniqueness constraint for that particular data structure.
  Solution:
  To resolve the ICL248 error, you can take the following steps:
  
  
  Check Existing Entries: 
  
  Use transaction codes like SE16 or SE11 to check the relevant database table for existing entries. Look for the combination of subobject category, subobject, role, and participant that is causing the duplication.
  
  
  
  Modify or Delete Duplicate Entry:
  
  If you find that the entry already exists and is valid, you may need to modify your input to avoid duplication.
  If the existing entry is incorrect or no longer needed, consider deleting it if appropriate.
  
  
  
  Review Input Data:
  
  Ensure that the data you are trying to enter is correct and does not unintentionally duplicate existing records. Double-check the values for subobject category, subobject, role, and participant.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the specific module you are working with to understand the constraints and requirements for the data you are entering.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLM (Insurance Contract Management) and others that may be related to the specific module you are working with.
  SAP Notes: Check for any SAP Notes related to the ICL248 error message for additional insights or patches that may address known issues.
  Data Model: Understanding the data model and relationships in the Insurance Contract Management module can help in diagnosing and preventing such errors in the future.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.