How To Fix ICL080 - No product version found for policy product &1 / &2 / date &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 080

• Message text: No product version found for policy product &1 / &2 / date &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL080 - No product version found for policy product &1 / &2 / date &3 ?

  The SAP error message ICL080 indicates that there is no product version found for a specified policy product, which is identified by the parameters &1 (product type), &2 (product), and &3 (date). This error typically occurs in the context of insurance or financial services modules within SAP, particularly in the area of claims management or policy administration.
  Cause:
  
  Missing Product Version: The most common cause of this error is that the product version for the specified product and date does not exist in the system. This could happen if the product was not properly configured or if the version was deleted or not activated.
  Incorrect Date: The date specified may not fall within the validity period of any existing product versions. If the date is outside the range of active versions, the system will not find a match.
  Configuration Issues: There may be issues with the configuration of the product in the system, such as missing entries in the relevant tables or incorrect settings.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies or missing data related to product versions.
  
  Solution:
  
  Check Product Configuration: Verify that the product and its versions are correctly configured in the system. Ensure that the product version exists for the specified date.
  
  Navigate to the relevant configuration transaction (e.g., SPRO) and check the product settings.
  
  
  Validate Dates: Ensure that the date you are using falls within the validity period of the product version. If necessary, adjust the date to match an active version.
  Create or Activate Product Version: If the product version does not exist, you may need to create a new version or activate an existing one. This can typically be done through the product management transactions in SAP.
  Check for Data Migration Issues: If the error occurred after a data migration, review the migration process to ensure that all necessary data was transferred correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing product versions in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO for configuration settings.
  ICL related transactions for claims and policy management.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL080 error and implement a solution to resolve it.