How To Fix ICL079 - No product version found for policy product &1 / generation &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 079

• Message text: No product version found for policy product &1 / generation &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL079 - No product version found for policy product &1 / generation &2 ?

  The SAP error message ICL079, which states "No product version found for policy product &1 / generation &2," typically occurs in the context of the SAP Insurance Management module, particularly when dealing with insurance policies and their associated products.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing Product Version: The specified product version for the policy does not exist in the system. This can happen if the product was deleted or if the version was never created.
  
  
  Incorrect Policy Data: The policy data may reference a product or generation that is not correctly configured or has been changed.
  
  
  Data Migration Issues: If data has been migrated from another system or if there have been recent changes to the product structure, inconsistencies may arise.
  
  
  Configuration Issues: There may be issues with the configuration of the product or the policy itself, leading to a mismatch.
  
  
  Solution:
  To resolve the ICL079 error, you can take the following steps:
  
  
  Check Product Versions:
  
  Go to the product master data in SAP and verify that the product version for the specified product and generation exists.
  If it does not exist, you may need to create the missing product version.
  
  
  
  Review Policy Data:
  
  Check the policy data to ensure that it correctly references the existing product and generation.
  If there are discrepancies, update the policy to reference the correct product version.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the policy and product data to identify any inconsistencies or missing links.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to product management and policy management for any specific guidelines or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IP01 (Create Insurance Policy), IP02 (Change Insurance Policy), and IP03 (Display Insurance Policy) to manage policies effectively.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific patches or updates that address known issues.
  Training and Documentation: Ensure that users are trained on the correct procedures for managing products and policies to minimize the occurrence of such errors.
  
  By following these steps, you should be able to identify the root cause of the ICL079 error and implement a suitable solution.