How To Fix ICL072 - No permitted coverage type found for internal claim type &

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 072

• Message text: No permitted coverage type found for internal claim type &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL072 - No permitted coverage type found for internal claim type & ?

  The SAP error message ICL072, which states "No permitted coverage type found for internal claim type &," typically occurs in the context of the SAP Claims Management module. This error indicates that the system cannot find a valid coverage type associated with the specified internal claim type. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Configuration Issues: The internal claim type may not be properly configured in the system. This includes missing or incorrect settings for coverage types that should be associated with that claim type.
  Missing Coverage Type: The coverage type that is expected for the internal claim type may not exist in the system or may not be activated.
  Data Inconsistencies: There may be inconsistencies in the data, such as incorrect entries or missing links between claim types and coverage types.
  Authorization Issues: The user may not have the necessary permissions to access the coverage types associated with the claim type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management in SAP.
  Verify that the internal claim type is correctly defined and that it has the appropriate coverage types assigned to it.
  Ensure that the coverage types are active and correctly configured.
  
  
  
  Define Coverage Types:
  
  If the required coverage type does not exist, you may need to create it.
  Navigate to the relevant configuration area (usually under Claims Management) and define the necessary coverage types.
  
  
  
  Review Data:
  
  Check the data entries for the claim type and coverage type to ensure they are correctly linked.
  Look for any inconsistencies or missing data that could be causing the issue.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the claim type and coverage type.
  Review the user roles and permissions in the SAP system.
  
  
  
  Testing:
  
  After making changes, test the claim processing again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Claims Management and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.