How To Fix ICL010 - There is a data inconsistency (Table &2, entry &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 010

• Message text: There is a data inconsistency (Table &2, entry &1)

What causes this issue?

There might be a data inconsistency.

System Response

The system was unable to read the requested data record.

How to fix this error?

Contact your system administrator and ask for the data in database
table &v2& to be checked.

Procedure for System Administrators

The requested entry &v1& could not be found in table &v2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL010 - There is a data inconsistency (Table &2, entry &1) ?

  The SAP error message ICL010 indicates that there is a data inconsistency in a specific table, which is identified by the table name (&2) and the entry number (&1). This error typically arises in the context of SAP's Insurance Contract Management (ICM) module, where data integrity is crucial for processing insurance contracts and related transactions.
  Cause:
  The error can be caused by several factors, including:
  
  Data Corruption: Inconsistent or corrupted data entries in the specified table.
  Incomplete Transactions: Transactions that were not completed properly, leading to missing or incorrect entries.
  Custom Developments: Custom programs or enhancements that manipulate data in a way that violates integrity constraints.
  System Upgrades or Migrations: Issues arising from data migration during system upgrades or changes in the database structure.
  
  Solution:
  To resolve the ICL010 error, you can follow these steps:
  
  
  Identify the Problematic Entry:
  
  Check the error message for the specific table name and entry number. This will help you locate the exact record causing the issue.
  
  
  
  Analyze the Data:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to view the contents of the specified table. Look for anomalies or inconsistencies in the data.
  
  
  
  Check for Related Transactions:
  
  Investigate any recent transactions that may have affected the data in the specified table. This includes checking for incomplete or failed transactions.
  
  
  
  Data Correction:
  
  If you identify corrupted or incorrect data, you may need to correct it manually. This could involve updating or deleting the problematic entry, but be cautious and ensure that you have backups before making changes.
  
  
  
  Run Consistency Checks:
  
  Use SAP standard tools or reports to run consistency checks on the relevant data. This can help identify other potential inconsistencies.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or recommendations provided by SAP.
  
  
  
  Engage SAP Support:
  
  If the issue persists or if you are unsure about making changes, consider reaching out to SAP Support for assistance. Provide them with the error details and any steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and SE37 (for function modules) to help diagnose and resolve issues.
  Backup Procedures: Always ensure that you have a backup of your data before making any changes, especially in production environments.
  Documentation: Keep documentation of any changes made to the data for future reference and auditing purposes.
  
  By following these steps, you should be able to identify and resolve the data inconsistency that is causing the ICL010 error in SAP.