How To Fix IC_PREPOST005 - Confirm a contact person before adding &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: IC_PREPOST - Messages related to Pre-/Postprocessing

• Message number: 005

• Message text: Confirm a contact person before adding &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IC_PREPOST005 - Confirm a contact person before adding &1. ?

  The SAP error message IC_PREPOST005 indicates that a contact person must be confirmed before you can add a specific item or entry (represented by &1) in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) or Sales and Distribution (SD) modules when dealing with business partners or customer interactions.
  Cause:
  The error is triggered when you attempt to add a business transaction (like a sales order, service request, etc.) without specifying or confirming a contact person associated with that transaction. The system requires a contact person to ensure that there is a designated individual responsible for communication or follow-up related to the transaction.
  Solution:
  To resolve this error, you need to confirm or specify a contact person for the transaction you are trying to create or modify. Here are the steps you can follow:
  
  
  Identify the Transaction: Determine which transaction you are trying to add or modify that is causing the error.
  
  
  Access the Contact Person Field: In the transaction screen, look for a field or section where you can specify the contact person. This is usually labeled as "Contact Person" or similar.
  
  
  Select or Enter a Contact Person:
  
  If there is a dropdown or selection option, choose an existing contact person from the list.
  If you need to create a new contact person, ensure that you have the necessary details (like name, email, phone number) and create the contact person in the system.
  
  
  
  Save the Transaction: After confirming the contact person, try to save the transaction again. The error should no longer appear if the contact person is correctly specified.
  
  
  Related Information:
  
  Business Partner Master Data: Ensure that the contact person you are trying to use is correctly set up in the business partner master data. This includes having the necessary roles and relationships defined.
  User Authorizations: Check if you have the necessary authorizations to add or modify contact persons in the system.
  SAP Notes and Documentation: If the issue persists, consult SAP Notes or documentation related to the specific transaction or module you are working with. There may be additional configuration settings or known issues that could be relevant.
  
  If you continue to experience difficulties, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.