How To Fix IBRO409 - Broker data in item does not match data in insurance object

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 409

• Message text: Broker data in item does not match data in insurance object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO409 - Broker data in item does not match data in insurance object ?

  The SAP error message IBRO409 indicates that there is a mismatch between the broker data in the item and the data in the insurance object. This error typically occurs in the context of insurance processing within SAP, particularly when dealing with broker-related transactions.
  Cause:
  The mismatch can occur due to several reasons, including:
  
  Data Entry Errors: Incorrect data may have been entered in either the broker item or the insurance object.
  Changes in Broker Data: If the broker data has been updated or changed after the item was created, it may no longer match the data in the insurance object.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned, leading to discrepancies.
  Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, it can lead to mismatches.
  
  Solution:
  To resolve the IBRO409 error, you can follow these steps:
  
  
  Verify Data Consistency:
  
  Check the broker data in the item and compare it with the data in the insurance object. Ensure that all relevant fields match.
  
  
  
  Update Broker Data:
  
  If there have been changes to the broker data, update the item to reflect the current broker information.
  
  
  
  Correct Data Entry:
  
  If you find any discrepancies due to incorrect data entry, correct the data in the relevant fields.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to broker data in your SAP system. Ensure that they are set up correctly and consistently.
  
  
  
  Reprocess the Transaction:
  
  After making the necessary corrections, try to reprocess the transaction that generated the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the IBRO409 error.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with insurance and broker data, such as IB01 (Create Insurance Object), IB02 (Change Insurance Object), and IB03 (Display Insurance Object).
  SAP Notes: Check for any SAP Notes related to IBRO409 for additional insights or patches that may address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify broker and insurance data.
  
  By following these steps, you should be able to identify and resolve the cause of the IBRO409 error in your SAP system.