How To Fix IBRO221 - Selection via insurance object-broker relationship produced no results

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 221

• Message text: Selection via insurance object-broker relationship produced no results

What causes this issue?

The specified master data is not assigned to a broker contract.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

If the 'Alternative Collecting Broker' enhancement is active, no
assignment could be determined from the documents either.

System Response

The item cannot be created.

How to fix this error?

Check the specifications for business partner, contract account and
insurance object in the item.
If the data is correct, you have to use a clarification code for the
item, which uses posting rules 02 or 22 (<ZK>Complete posting to
clarification</>) or 00 (<ZK>Do not execute posting</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO221 - Selection via insurance object-broker relationship produced no results ?

  The SAP error message IBRO221 indicates that a selection based on the insurance object-broker relationship did not yield any results. This typically occurs in the context of insurance management within SAP, particularly when dealing with broker-related data.
  Cause:
  The error can arise due to several reasons:
  
  No Existing Relationships: There may be no existing relationships between the specified insurance objects and brokers in the system.
  Incorrect Selection Criteria: The selection criteria used in the transaction may not match any existing records. This could be due to incorrect input values or filters.
  Data Inconsistencies: There may be inconsistencies or missing data in the master records for either the insurance objects or the brokers.
  Authorization Issues: The user may not have the necessary authorizations to view the data related to the specified insurance objects or brokers.
  
  Solution:
  To resolve the IBRO221 error, consider the following steps:
  
  
  Check Relationships:
  
  Verify that the insurance objects and brokers are correctly linked in the system. You can do this by checking the relevant master data records.
  
  
  
  Review Selection Criteria:
  
  Double-check the selection criteria you are using. Ensure that the values entered are correct and that they correspond to existing records in the system.
  
  
  
  Data Validation:
  
  Validate the data in the master records for both insurance objects and brokers. Ensure that all necessary fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access the data. If you suspect an authorization issue, contact your system administrator to verify your access rights.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional context on the error message and any specific configurations that may be required.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the transaction to identify where the selection is failing.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing insurance objects and brokers, such as IBRO for broker management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the IBRO221 error and implement a solution to resolve it.