How To Fix IBRO028 - When posting a broker report directly, the report header must be filled

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 028

• Message text: When posting a broker report directly, the report header must be filled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO028 - When posting a broker report directly, the report header must be filled ?

  The SAP error message IBRO028 indicates that when you are trying to post a broker report directly, the report header information is not completely filled out. This error typically occurs in the context of the SAP Insurance module, particularly when dealing with broker reports in the context of insurance transactions.
  Cause:
  The error is caused by missing mandatory fields in the report header that are required for the posting process. These fields may include, but are not limited to:
  
  Report type
  Reporting period
  Broker information
  Policy or contract details
  Any other required metadata that is necessary for the report to be valid.
  
  Solution:
  To resolve the IBRO028 error, you should take the following steps:
  
  
  Check the Report Header: Review the broker report you are trying to post. Ensure that all mandatory fields in the report header are filled out correctly. This includes verifying that:
  
  The report type is selected.
  The reporting period is specified.
  All necessary broker and policy information is included.
  
  
  
  Validate Data: Ensure that the data entered in the header fields is valid and conforms to the expected formats. For example, dates should be in the correct format, and any codes or identifiers should match existing records in the system.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to broker reports for specific requirements regarding the header fields. This can provide insights into what fields are mandatory and any specific formats that need to be followed.
  
  
  Use Transaction Codes: If you are using a specific transaction code to post the broker report, ensure that you are following the correct procedure. Sometimes, using the wrong transaction code can lead to missing fields.
  
  
  Check User Authorizations: Ensure that you have the necessary authorizations to post broker reports. Lack of permissions can sometimes lead to incomplete data being processed.
  
  
  Test with Sample Data: If possible, try posting a sample broker report with known good data to see if the error persists. This can help isolate whether the issue is with the specific report you are trying to post or a broader system issue.
  
  
  Contact Support: If you have verified all the above and the error still occurs, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Training and Documentation: Ensure that users involved in posting broker reports are adequately trained and have access to the necessary documentation to avoid common pitfalls.
  
  By following these steps, you should be able to resolve the IBRO028 error and successfully post your broker report.