How To Fix IBRO013 - The total of the items does not match the control total

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 013

• Message text: The total of the items does not match the control total

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO013 - The total of the items does not match the control total ?

  The SAP error message IBRO013, which states "The total of the items does not match the control total," typically occurs during the processing of inbound deliveries or during the posting of goods movements. This error indicates a discrepancy between the total quantity of items being processed and the control total that is expected.
  Causes:
  
  Data Entry Errors: Manual entry mistakes can lead to mismatches between the item quantities and the control total.
  Incomplete Data: If not all items are included in the delivery or if some items are missing, the totals will not match.
  Incorrect Control Total: The control total may have been incorrectly calculated or entered.
  System Issues: Bugs or inconsistencies in the SAP system can sometimes lead to this error.
  Multiple Deliveries: If multiple deliveries are being processed together, discrepancies can arise if the totals are not correctly aggregated.
  
  Solutions:
  
  Verify Item Quantities: Check the quantities of all items being processed against the control total. Ensure that all items are accounted for and that their quantities are correct.
  Recalculate Control Total: If the control total was manually entered, recalculate it based on the actual item quantities to ensure it is accurate.
  Check for Missing Items: Ensure that no items are missing from the delivery. If items were inadvertently left out, include them in the processing.
  Review Delivery Documents: Look at the delivery documents to ensure that all information is correct and complete.
  System Check: If the issue persists, check for any known bugs or issues in the SAP system. Consult with your SAP support team or check SAP Notes for any relevant patches or updates.
  Reprocess the Delivery: If necessary, you may need to reverse the delivery and reprocess it after correcting any discrepancies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery) to manage deliveries effectively.
  SAP Notes: Check SAP Notes for any specific guidance or patches related to the IBRO013 error.
  Documentation: Review SAP documentation or user manuals for best practices in handling inbound deliveries and goods movements.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team for further assistance.