How To Fix IB_BDOC_UPLOAD072 - Partner rec. &2 in table &1 does not have partner number &3 in CRM Online

SAP Error Message - Details

• Message type: E = Error

• Message class: IB_BDOC_UPLOAD - IBase: Error Messages for BDoc Upload

• Message number: 072

• Message text: Partner rec. &2 in table &1 does not have partner number &3 in CRM Online

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IB_BDOC_UPLOAD072 - Partner rec. &2 in table &1 does not have partner number &3 in CRM Online ?

  The SAP error message IB_BDOC_UPLOAD072 indicates that there is an issue with the partner record in the context of Business Document (BDOC) uploads in SAP CRM. Specifically, the error states that a partner record in the specified table does not have the expected partner number in the CRM Online system.
  Cause:
  This error typically arises due to one of the following reasons:
  
  
  Missing Partner Data: The partner number referenced in the error message does not exist in the CRM system. This could be due to data not being replicated correctly from the backend system to the CRM system.
  
  
  Data Inconsistency: There may be inconsistencies between the data in the source system (like SAP ERP) and the CRM system. This can happen if the partner data was changed or deleted in one system but not in the other.
  
  
  Configuration Issues: There might be configuration issues in the CRM system that prevent the correct mapping of partner numbers.
  
  
  Replication Issues: If the partner data is supposed to be replicated from another system (like SAP ERP), there may have been issues during the replication process.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Data: Verify that the partner number mentioned in the error message exists in the CRM system. You can do this by checking the relevant tables (like BUT000 for business partners) in the CRM system.
  
  
  Replicate Data: If the partner number is missing, ensure that the data is replicated correctly from the source system. You may need to trigger the replication process again or check for any errors in the replication logs.
  
  
  Data Consistency Check: Perform a consistency check between the source system and the CRM system to identify any discrepancies in partner data.
  
  
  Review Configuration: Check the configuration settings related to partner determination and replication in the CRM system to ensure they are set up correctly.
  
  
  Error Logs: Review the error logs for any additional information that might help diagnose the issue further.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  Contact SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and check partner data.
  Replication Monitoring: Use transaction SLG1 to check logs related to the replication process.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to identify and resolve the issue related to the IB_BDOC_UPLOAD072 error message in SAP CRM.