How To Fix IAC021 - Enter the street name of the alternative premise

SAP Error Message - Details

• Message type: E = Error

• Message class: IAC - Internet Application Components

• Message number: 021

• Message text: Enter the street name of the alternative premise

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IAC021 - Enter the street name of the alternative premise ?

  The SAP error message IAC021: Enter the street name of the alternative premise typically occurs in the context of SAP's Industry Solution for Utilities (IS-U) or similar modules where address information is required for premises or customers. This error indicates that the system expects a street name to be entered for an alternative premise, but it has not been provided.
  Cause:
  
  Missing Data: The most common cause of this error is that the street name field for the alternative premise is left blank or not filled in correctly.
  Incorrect Configuration: There may be issues with the configuration of the address fields in the system.
  Data Entry Error: Users may have overlooked entering the required information during data entry.
  
  Solution:
  
  
  Enter the Required Information: 
  
  Navigate to the relevant screen where the alternative premise information is being entered.
  Ensure that the street name field is filled out correctly. This includes entering the full street name as required by the system.
  
  
  
  Check Configuration:
  
  If you have access to configuration settings, verify that the address fields are set up correctly in the system. This may involve checking the settings in the relevant customizing transaction (e.g., SPRO).
  Ensure that the alternative premise address fields are correctly defined and required fields are marked appropriately.
  
  
  
  Validation:
  
  After entering the street name, validate the data to ensure that all required fields are filled out correctly before saving or processing the information.
  
  
  
  User Training:
  
  If this error is frequently encountered, consider providing additional training to users on how to correctly enter address information in the system.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are using (e.g., IS-U) for detailed information on address management and data entry requirements.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that all required fields are filled out correctly and verifying the configuration, you should be able to resolve the IAC021 error message effectively.