How To Fix I4472 - Item &1: &4 (conflict) due to item &2/&3

SAP Error Message - Details

• Message type: E = Error

• Message class: I4 - WCM: Work Clearance Management

• Message number: 472

• Message text: Item &1: &4 (conflict) due to item &2/&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message I4472 - Item &1: &4 (conflict) due to item &2/&3 ?

  The SAP error message I4472 typically indicates a conflict related to item processing in the system. This error can occur in various contexts, such as during the creation or modification of purchase orders, sales orders, or inventory management. The message format suggests that there is a conflict involving specific items, which are identified by the placeholders &1, &2, &3, and &4.
  Cause:
  The error message I4472 is generally caused by one of the following issues:
  
  
  Item Conflicts: There may be a conflict between the items being processed. For example, if you are trying to add or modify an item that has dependencies or restrictions based on other items in the document.
  
  
  Data Inconsistencies: There could be inconsistencies in the data related to the items, such as incorrect pricing, quantity issues, or status conflicts.
  
  
  Configuration Issues: The system configuration may not allow certain combinations of items or may have specific rules that are being violated.
  
  
  Document Status: The status of the document (e.g., if it is already processed, locked, or in a different state) may prevent changes to the items.
  
  
  Solution:
  To resolve the I4472 error, you can take the following steps:
  
  
  Review Item Details: Check the details of the items involved in the conflict. Look for any discrepancies in pricing, quantity, or other attributes.
  
  
  Check Dependencies: Investigate if there are any dependencies or restrictions between the items. For example, certain items may not be allowed to be processed together.
  
  
  Document Status: Ensure that the document you are working on is in a valid state for the changes you are trying to make. If the document is locked or already processed, you may need to unlock it or create a new document.
  
  
  Consult Configuration: If you suspect a configuration issue, consult with your SAP configuration team to review the settings related to item processing and conflicts.
  
  
  Error Logs: Check the SAP error logs for more detailed information about the conflict. This can provide insights into what specifically is causing the issue.
  
  
  SAP Notes: Search for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Testing: If possible, replicate the issue in a test environment to better understand the cause and test potential solutions without affecting production data.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be using transaction codes like ME21N (Create Purchase Order), VA01 (Create Sales Order), or others.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  User Forums: Check SAP community forums or user groups for discussions related to the I4472 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the I4472 error and implement a solution to resolve it.