How To Fix I4309 - Operational step &1 for untagging was not executed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: I4 - WCM: Work Clearance Management

  • Message number: 309

  • Message text: Operational step &1 for untagging was not executed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message I4309 - Operational step &1 for untagging was not executed ?

    The SAP error message I4309, which states "Operational step &1 for untagging was not executed," typically occurs in the context of inventory management or logistics processes, particularly when dealing with handling units (HUs) or stock management.

    Cause:

    The error message I4309 indicates that a specific operational step related to untagging (removing a handling unit tag or similar operation) was not executed successfully. This can happen due to several reasons, including:

    1. Missing or Incorrect Configuration: The system may not be properly configured to handle the untagging process for the specific operational step.
    2. System Status: The handling unit or stock item may be in a status that does not allow for untagging (e.g., it may be locked or in a different process).
    3. Authorization Issues: The user may not have the necessary permissions to perform the untagging operation.
    4. Technical Issues: There could be a bug or technical issue in the SAP system that is preventing the operation from being executed.

    Solution:

    To resolve the I4309 error, you can take the following steps:

    1. Check Configuration: Ensure that the configuration for handling units and the specific operational step is correct. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).

    2. Review Status: Verify the status of the handling unit or stock item. Ensure that it is not locked or in a status that prevents untagging.

    3. User Authorization: Check if the user has the necessary authorizations to perform the untagging operation. This may involve reviewing user roles and permissions in the SAP system.

    4. Transaction Logs: Look at the transaction logs or system messages to identify any additional errors or warnings that may provide more context about why the operation was not executed.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the operational step that is causing the issue.

    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or known issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as LT03 (Create Transfer Order), LT12 (Confirm Transfer Order), or others related to handling units and inventory management.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the I4309 error in your SAP system.

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