How To Fix I3076 - Equipment configuration is reserved (sales order &, item &)

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 076

• Message text: Equipment configuration is reserved (sales order &, item &)

What causes this issue?

The configuration of the equipment &V2& is reserved by the service item
&V2& of the sales order &V1& so that no more changes are possible to
the equipment.

System Response

The system switches to the configuration display.

How to fix this error?

To change the configuration, you must first of all technically complete
the service order &V3& to which the service item has been assigned.
Alternatively, you can also remove the equipment from the service order
&V3&. However, you should be aware that in this case it may no longer
be possible to update the configuration data for the equipment that has
been changed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I3076 - Equipment configuration is reserved (sales order &, item &) ?

  The SAP error message I3076, which states "Equipment configuration is reserved (sales order &, item &)," typically occurs in the context of sales order processing when there is an issue with the configuration of equipment that is linked to a sales order. This error indicates that the equipment configuration is currently reserved for a specific sales order and cannot be modified or used for another order until the reservation is released.
  Causes:
  
  Reservation of Configuration: The equipment configuration is reserved for a specific sales order, meaning that it is locked for changes or use by other orders.
  Incomplete Configuration: The configuration of the equipment may not be complete or may have errors that prevent it from being processed.
  Concurrent Access: Another user or process may be accessing or modifying the same equipment configuration, leading to a lock.
  System Settings: Certain system settings or configurations may lead to the reservation of equipment configurations.
  
  Solutions:
  
  Check Reservation Status: Verify if the equipment configuration is indeed reserved for the specified sales order. You can do this by checking the sales order details in the SAP system.
  Release the Reservation: If you have the necessary permissions, you can release the reservation for the equipment configuration. This can typically be done through transaction codes like VA02 (Change Sales Order) or by using specific configuration management transactions.
  Complete Configuration: Ensure that the equipment configuration is complete and meets all necessary requirements. If there are missing components or settings, complete them before attempting to process the sales order again.
  Consult with Colleagues: If another user is working on the same equipment configuration, coordinate with them to resolve any conflicts or to release the reservation.
  Check System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or SAP directly for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and CS02 (Change BOM) for managing sales orders and equipment configurations.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify sales orders and equipment configurations.
  Documentation: Refer to SAP documentation or help files for detailed information on equipment configuration and sales order processing.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.