How To Fix I3031 - Serial number missing


I3031 - Overview

  • Message type: E = Error

  • Message class: I3 - PM Order Management and PM/SD Interface

  • Message number: 031

  • Message text: Serial number missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message I3031 - Serial number missing ?
    The SAP error message I3031, which indicates "Serial number missing," typically occurs in scenarios where a serial number is required for a material document but is not provided. This can happen during various processes, such as goods movements, production orders, or sales orders, where serial number tracking is enabled for specific materials.
    
    Cause: Missing Serial Number: The most common cause is that the system expects a serial number for the material being processed, but none has been entered.
    Configuration Issues: The material may be configured to require serial numbers, but the serial number management settings may not be correctly set up. Incorrect Document Type: The document type being used may not support serial number entry, or the serial number field may not be visible in the transaction. User Error: The user may have overlooked entering the serial number during the transaction.
    Solution: Enter Serial Number: Ensure that you enter a valid serial number when prompted. If you

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