How To Fix I3007 - Matchcode search for service object ID & not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 007

• Message text: Matchcode search for service object ID & not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message I3007 - Matchcode search for service object ID & not supported ?

  The SAP error message I3007, which states "Matchcode search for service object ID & not supported," typically occurs when there is an attempt to perform a matchcode search for a service object ID that is not configured or supported in the system. This can happen in various contexts, such as when working with service management or service order processing.
  Cause:
  
  Unsupported Object ID: The service object ID you are trying to search for does not exist in the matchcode or is not configured for matchcode search.
  Missing Configuration: The matchcode object may not be properly configured in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to perform the matchcode search for the specified object ID.
  Data Inconsistency: There may be inconsistencies in the data that prevent the matchcode from being found.
  
  Solution:
  
  Check Object ID: Verify that the service object ID you are using is correct and exists in the system.
  Matchcode Configuration: Ensure that the matchcode object is properly configured in the SAP system. This can be done by checking the matchcode settings in transaction codes like SE11 (Data Dictionary) or SE78 (SAP ArchiveLink).
  Authorization Check: Ensure that the user has the necessary authorizations to perform the matchcode search. This can be checked in transaction SU53 after the error occurs.
  Data Consistency: Check for any inconsistencies in the data related to the service object ID. You may need to run consistency checks or data validation processes.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on matchcode objects and their configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE78, and SU53 for checking matchcode definitions and authorizations.
  SAP Notes: Search for SAP Notes related to error I3007 in the SAP Support Portal for any known issues or patches.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.