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Message type: E = Error
Message class: HRSFEC_USER_TOOL - Message class for user tools
Message number: 028
Message text: &1 user found that need to be created.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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HRSFEC_USER_TOOL028
- &1 user found that need to be created. ?The SAP error message HRSFEC_USER_TOOL028 typically indicates that a user account needs to be created in the system. This error is often encountered in the context of SAP SuccessFactors or related modules when a user tries to access a feature or function that requires a valid user profile, but the system cannot find the corresponding user account.
Cause:
- User Not Created: The user attempting to access the system has not been created in the SAP SuccessFactors or the relevant SAP system.
- Incorrect User ID: The user ID being used may be incorrect or misspelled.
- User Deactivation: The user account may have been deactivated or deleted.
- Integration Issues: If there is an integration with another system (like an HR system), there may be issues with data synchronization that prevent the user from being recognized.
Solution:
Create the User:
- Navigate to the user management section of your SAP system.
- Create a new user account with the required details (username, email, roles, etc.).
- Ensure that the user is assigned the necessary permissions to access the required functionalities.
Verify User ID:
- Double-check the user ID being used to ensure it is correct.
- If the user ID is incorrect, provide the correct one to the user.
Reactivate User:
- If the user account exists but is deactivated, reactivate the account.
- Check the user status and ensure it is set to active.
Check Integration Settings:
- If the user data is being pulled from another system, verify that the integration settings are correct and that data synchronization is functioning properly.
- Ensure that the user data is being transferred correctly from the source system to SAP.
Consult Documentation:
- Refer to SAP documentation or support resources for specific guidance related to user management and error handling.
Related Information:
By following these steps, you should be able to resolve the HRSFEC_USER_TOOL028 error and ensure that the user can access the necessary features in the SAP system.
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