How To Fix HRPBSSA170 - Action &1 must be carried out first; check the employee's action records

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSSA -

• Message number: 170

• Message text: Action &1 must be carried out first; check the employee's action records

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSSA170 - Action &1 must be carried out first; check the employee's action records ?

  The SAP error message HRPBSSA170 typically occurs in the context of personnel administration or employee actions within the SAP Human Capital Management (HCM) module. This error indicates that a specific action (denoted by &1) must be completed before the current action can be processed. It suggests that there are prerequisites or dependencies that need to be addressed in the employee's action records.
  Cause:
  
  Missing Prerequisite Action: The action you are trying to perform (e.g., hiring, termination, promotion) cannot be executed because a required prior action has not been completed. For example, if you are trying to promote an employee, the hiring action must be completed first.
  Incorrect Sequence of Actions: The actions may not be in the correct sequence as defined in the system configuration. For instance, if the system expects a specific order of actions (like hiring before transferring), and this order is not followed, the error will occur.
  Incomplete Action Records: There may be incomplete or missing records in the employee's action history that need to be addressed.
  
  Solution:
  
  Check Action Records: Review the employee's action records to identify which prerequisite action is missing. You can do this by navigating to the employee's master data and checking the action history.
  Complete Required Actions: If a prerequisite action is identified, complete that action first. For example, if the employee needs to be hired before being promoted, ensure that the hiring action is fully processed.
  Review Configuration: If you have access to system configuration, check the action configuration settings in the SAP HCM module to ensure that the sequence of actions is correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the actions and their dependencies.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA40 (Personnel Actions) to navigate employee records and actions.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that you have the necessary permissions to perform the actions you are attempting. Lack of authorization can sometimes lead to similar error messages.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRPBSSA170 error message in SAP.