How To Fix HRPBSDEVAVG658 - A technical error occurred when determining the entry into pension.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSDEVAVG - HR-VADM: Public Sector Pensions Act

• Message number: 658

• Message text: A technical error occurred when determining the entry into pension.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSDEVAVG658 - A technical error occurred when determining the entry into pension. ?

  The SAP error message HRPBSDEVAVG658, which indicates "A technical error occurred when determining the entry into pension," typically arises in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with pension-related calculations or data processing.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's master data or infotypes related to pension plans.
  Configuration Issues: Incorrect configuration in the pension plan settings or related payroll schemas can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform specific actions related to pension processing.
  Technical Issues: There could be underlying technical issues, such as problems with the database, system performance, or bugs in the SAP system.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts or errors during the pension determination process.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the employee's master data and ensure that all relevant infotypes (e.g., infotype 0000, 0001, 0002, etc.) are correctly filled out and consistent.
  Verify that the pension plan data is complete and accurate.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the pension plans in the SAP system. Ensure that all necessary settings are correctly defined in the relevant customizing transactions (e.g., SPRO).
  Validate the payroll schema and rules related to pension calculations.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access pension-related data and perform the required actions.
  
  
  
  Analyze Technical Logs:
  
  Use transaction codes like ST22 (Dump Analysis) or SLG1 (Application Log) to check for any runtime errors or logs that might provide more details about the technical error.
  Look for any short dumps that occurred during the execution of the pension determination process.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may be involved in pension processing.
  Documentation: Review SAP documentation related to pension processing and payroll to understand the expected configurations and processes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.