How To Fix HRPBSDEVAVG302 - 'Inquiry Family Court' (infotype 0784) - process scenario &1 not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSDEVAVG - HR-VADM: Public Sector Pensions Act

• Message number: 302

• Message text: 'Inquiry Family Court' (infotype 0784) - process scenario &1 not unique

What causes this issue?

To create information for the pension equalization payment using pension
administration, you need to create the infotype <ZK>Family Court
Information</> (0784). When you create this infotype, you have to
specify a reference to the process scenario using which the information
is made available. This allows you to uniquely assign the inquiry to the
process scenario and store the data edited by the process.
There is more than one <ZK>Family Court Information</> (0784) infotype
with reference number &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the <ZK>Family Court Information</> (0784) infotypes. Ensure that
there is only one record with reference number &V1& for the process
scenario. (Check this is the <ZK>Reference Process Scenario</> field.)

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSDEVAVG302 - 'Inquiry Family Court' (infotype 0784) - process scenario &1 not unique ?

  The SAP error message HRPBSDEVAVG302, which pertains to the "Inquiry Family Court" (infotype 0784), indicates that there is a problem with the process scenario not being unique. This typically occurs when there are multiple entries in the system that match the criteria for the process scenario being executed, leading to ambiguity.
  Cause:
  
  Duplicate Entries: The most common cause of this error is the presence of multiple entries in the infotype 0784 for the same employee or scenario. This can happen if the data was incorrectly entered or if there are overlapping records.
  Configuration Issues: There may be issues in the configuration of the infotype or the process scenarios that lead to non-unique entries being recognized by the system.
  Data Integrity Issues: If the data in the system is not properly maintained, it can lead to conflicts and errors when trying to process requests.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Go to the infotype 0784 for the relevant employee and check for any duplicate entries. If duplicates are found, you may need to delete or correct them to ensure that only one valid entry exists for the process scenario.
  
  
  
  Review Configuration:
  
  Check the configuration settings for infotype 0784 and the associated process scenarios. Ensure that the settings are correctly defined and that there are no overlaps that could cause ambiguity.
  
  
  
  Data Maintenance:
  
  Ensure that the data is regularly maintained and cleaned up to prevent duplicates and inconsistencies. This may involve periodic audits of the infotype data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to infotype 0784 and the specific process scenarios to ensure that you are following the correct procedures.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP support for further assistance. They may provide insights or patches that can resolve the issue.
  
  
  
  Related Information:
  
  Infotype 0784: This infotype is used to manage family court inquiries and related data. Understanding its structure and how it interacts with other infotypes is crucial for troubleshooting.
  Process Scenarios: Familiarize yourself with the specific process scenarios that are configured in your SAP system, as they dictate how data is processed and can help identify where the conflict arises.
  SAP Notes: Check for any relevant SAP Notes that may address known issues with infotype 0784 or the specific error message you are encountering.
  
  By following these steps, you should be able to identify and resolve the issue causing the HRPBSDEVAVG302 error message in your SAP system.