How To Fix HRPBSDEVAVG300 - No family court request (infotype 0784) exists

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPBSDEVAVG - HR-VADM: Public Sector Pensions Act

• Message number: 300

• Message text: No family court request (infotype 0784) exists

What causes this issue?

To create an inquiry for the pension equalization payment using pension
administration, the infotype <ZK>Inquiry Family Court (0784)</> must
first be created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the infotype in pension administration for the process scenario
<ZK>Inquiry Family Court</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPBSDEVAVG300 - No family court request (infotype 0784) exists ?

  The SAP error message HRPBSDEVAVG300, which states "No family court request (infotype 0784) exists," typically occurs in the context of the SAP Human Capital Management (HCM) module, specifically when dealing with family court requests related to employee data.
  Cause:
  This error message indicates that the system is trying to access or process information related to a family court request, but it cannot find any entries in the relevant infotype (0784). Infotype 0784 is used to store data related to family court requests, such as child support or alimony obligations.
  The possible causes for this error include:
  
  Missing Data: There may be no records created for infotype 0784 for the employee in question.
  Incorrect Configuration: The system may not be properly configured to handle family court requests.
  Data Entry Error: There may have been an oversight in entering the necessary data for the employee's family court requests.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Infotype 0784:
  
  Go to the employee's master data in the SAP system.
  Check if there are any entries for infotype 0784. If there are no entries, you will need to create a new record for the family court request.
  
  
  
  Create a New Record:
  
  If the record is missing, you can create a new entry for infotype 0784 by navigating to the appropriate transaction (usually PA30 for maintaining HR master data).
  Enter the necessary details for the family court request, such as the court order, amount, and any other relevant information.
  
  
  
  Review Configuration:
  
  If you believe the infotype should exist but does not, check the configuration settings in the SAP system to ensure that the family court request functionality is enabled and properly set up.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to infotype 0784 and family court requests for any specific requirements or configurations that may be necessary.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  
  
  Related Information:
  
  Infotype 0784: This infotype is specifically designed to handle family court requests and is part of the broader set of infotypes used in SAP HCM for managing employee-related data.
  SAP HCM: The Human Capital Management module in SAP is used for managing employee data, payroll, and other HR-related functions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing infotypes.
  
  By following these steps, you should be able to address the error message HRPBSDEVAVG300 effectively.