How To Fix HRPBSDEVAVG042 - Record IT 0784 (family court request) is missing for marriage &1 date &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPBSDEVAVG - HR-VADM: Public Sector Pensions Act

  • Message number: 042

  • Message text: Record IT 0784 (family court request) is missing for marriage &1 date &2

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  • What is the cause and solution for SAP error message HRPBSDEVAVG042 - Record IT 0784 (family court request) is missing for marriage &1 date &2 ?

    The SAP error message HRPBSDEVAVG042 indicates that there is a missing record for IT 0784 (Family Court Request) related to a marriage event in the system. This error typically arises in the context of personnel administration and is often encountered in HR modules when processing employee data related to family status changes, such as marriage.

    Cause:

    1. Missing IT 0784 Record: The primary cause of this error is that the required infotype (IT) 0784, which stores information about family court requests, is not populated for the specified marriage date.
    2. Data Entry Issues: There may have been an oversight during data entry, where the marriage event was recorded without the corresponding family court request.
    3. Incorrect Configuration: The system configuration may not be set up correctly to handle the marriage event and its associated family court request.
    4. Timing Issues: The record may not have been created or updated in time for the processing of the marriage event.

    Solution:

    1. Check IT 0784 Records: Verify if the IT 0784 record exists for the employee in question. You can do this by navigating to the relevant infotype in the SAP HR module.
    2. Create or Update IT 0784: If the record is missing, you will need to create a new IT 0784 entry for the employee with the appropriate marriage date and details. If it exists but is incorrect, update it with the correct information.
    3. Review Data Entry Procedures: Ensure that the data entry procedures are followed correctly to avoid missing records in the future.
    4. Consult Configuration Settings: If the issue persists, consult with your SAP HR configuration team to ensure that the system is set up correctly to handle marriage events and associated family court requests.
    5. Testing: After making the necessary changes, test the process again to ensure that the error does not reoccur.

    Related Information:

    • Infotype 0784: This infotype is specifically used for recording family court requests and is crucial for managing employee benefits and legal obligations related to family status.
    • SAP HR Module: Familiarity with the SAP HR module and its infotypes is essential for troubleshooting and resolving issues related to employee data.
    • Documentation: Refer to SAP documentation or help files for detailed information on managing infotypes and handling specific error messages.

    If the problem continues after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP HR expert for further assistance.

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