How To Fix HRESS_CLMS_MSG787 - Approved values are greater than the requested values

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 787

• Message text: Approved values are greater than the requested values

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG787 - Approved values are greater than the requested values ?

  The SAP error message HRESS_CLMS_MSG787, which states "Approved values are greater than the requested values," typically occurs in the context of employee leave requests or claims within the SAP Human Capital Management (HCM) module, particularly in the area of leave management or absence management.
  Cause:
  This error usually arises when an employee submits a request for leave or a claim that exceeds the amount of leave or entitlement that has been approved or allocated to them. For example, if an employee has been approved for 10 days of leave but requests 12 days, the system will trigger this error message.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Leave Request:
  
  Check the details of the leave request submitted by the employee. Ensure that the number of days requested does not exceed the approved or available leave balance.
  
  
  
  Check Approved Leave Balances:
  
  Verify the employee's leave balances in the system. This can be done through the relevant infotype (e.g., Infotype 2001 for Absences) to see how many days have been approved and how many are available.
  
  
  
  Adjust the Request:
  
  If the request is indeed greater than the approved values, the employee should be advised to adjust their request to align with the approved leave balance.
  
  
  
  Update Approvals:
  
  If there is a legitimate reason for the employee to request more leave than what is currently approved, consider updating the approved leave balance in the system. This may involve going through the proper approval channels to increase the leave entitlement.
  
  
  
  Consult with HR:
  
  If there are discrepancies or if the employee believes they have more leave available than what is showing in the system, it may be necessary to consult with the HR department to clarify the situation.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as Infotype 2001 (Absences) and Infotype 2006 (Absence Quotas) to manage and review leave requests and balances.
  Leave Management Configuration: Ensure that the leave management configuration in SAP is set up correctly, including the rules for leave accruals and approvals.
  User Training: Provide training to employees on how to submit leave requests correctly and understand their leave balances.
  
  By following these steps, you should be able to address the error message HRESS_CLMS_MSG787 effectively.