How To Fix HRBEN00FORMS011 - Error printing the document

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FORMS - Error Messages for Benefits - Form Generation

• Message number: 011

• Message text: Error printing the document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FORMS011 - Error printing the document ?

  The SAP error message HRBEN00FORMS011 typically indicates an issue with printing a document related to HR benefits forms. This error can arise due to various reasons, including configuration issues, printer settings, or problems with the document itself.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  Document Format Issues: The document format may not be supported or may be corrupted.
  Authorization Issues: The user may not have the necessary permissions to print the document.
  Output Device Settings: The output device settings in SAP may not be correctly set up.
  SAP Spool Issues: There may be issues with the spool request or the spool server.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in the SAP system.
  Go to transaction SPAD to check the output devices and ensure the printer is active.
  
  
  
  Verify Document Format:
  
  Check if the document format is supported and not corrupted.
  If using Smart Forms or SAPscript, ensure that the form is correctly designed and activated.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to print the document.
  Use transaction SU53 to check for authorization issues after attempting to print.
  
  
  
  Review Output Device Settings:
  
  Ensure that the output device settings are correctly configured in transaction SPAD.
  Check the device type and ensure it matches the printer capabilities.
  
  
  
  Check Spool Requests:
  
  Go to transaction SP01 to check the spool requests and see if there are any errors or issues with the spool server.
  If there are errors, you may need to delete the problematic spool requests and try printing again.
  
  
  
  Test Printing:
  
  Try printing a test document to see if the issue persists.
  If the test print works, the issue may be specific to the document you are trying to print.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU53: Authorization Check
  
  
  SAP Documentation: Refer to SAP Help documentation for HR forms and printing issues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.