How To Fix HRBEN00FMODULES171 - Operation not allowed; this record is still being used in infotype &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 171

• Message text: Operation not allowed; this record is still being used in infotype &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES171 - Operation not allowed; this record is still being used in infotype & ?

  The SAP error message HRBEN00FMODULES171 indicates that an operation is not allowed because the record in the specified infotype is still being used. This typically occurs in the context of HR (Human Resources) modules when trying to modify or delete a record that is currently in use or locked by another process.
  Cause:
  
  Record Locking: The record you are trying to modify or delete is currently being accessed by another user or process. This can happen if the record is being edited in another session or if there are background jobs that are processing the data.
  Infotype Status: The infotype may have a status that prevents changes, such as being marked as "locked" or "in use" due to ongoing processes.
  Pending Actions: There may be pending actions or transactions that are dependent on the record, preventing it from being modified or deleted.
  
  Solution:
  
  Check for Active Sessions: Verify if another user is currently editing the record. You can use transaction SM12 to check for locks on the record and see if it is being used by another session.
  Wait and Retry: If the record is being used by a background job or another user, wait for the process to complete and then try the operation again.
  Review Infotype Status: Check the status of the infotype to ensure it is not locked or restricted from changes. You can do this by reviewing the infotype records in transaction PA30 (Maintain HR Master Data).
  Use Transaction Codes: If you are trying to delete or modify a record, ensure you are using the correct transaction codes and following the proper procedures for the specific infotype.
  Consult with HR Admin: If you are unsure about the status of the record or the implications of modifying it, consult with your HR administrator or SAP support team for guidance.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of employee-related information (e.g., personal data, payroll data, benefits).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SM12 (Display and Delete Locks).
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific infotype or error message you are encountering.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team for further investigation.