How To Fix HPC039 - Creation of products in hierarchies is in process

SAP Error Message - Details

• Message type: E = Error

• Message class: HPC - Classification-Based Product Hierarchy

• Message number: 039

• Message text: Creation of products in hierarchies is in process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HPC039 - Creation of products in hierarchies is in process ?

  The SAP error message HPC039, which states "Creation of products in hierarchies is in process," typically occurs in the context of SAP's Product Lifecycle Management (PLM) or similar modules where product hierarchies are managed. This error indicates that there is an ongoing process related to the creation or modification of products within a hierarchy, and as a result, the system is unable to perform the requested action until that process is completed.
  Cause:
  
  Ongoing Process: The most common cause of this error is that there is an active background job or transaction that is currently processing the creation or modification of products in the hierarchy.
  Locking Mechanism: SAP uses locking mechanisms to prevent data inconsistencies. If a product hierarchy is being modified, it may be locked for other transactions until the process is complete.
  System Performance: In some cases, system performance issues or delays in processing can lead to this error, as the system may not be able to complete the ongoing process in a timely manner.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait for the ongoing process to complete. You can check the status of background jobs in transaction SM37 (Job Monitoring) to see if there are any jobs related to product creation or modification that are still running.
  Check Locks: Use transaction SM12 (Lock Entries) to check if there are any locks related to the product hierarchy. If you find any locks that are no longer needed, you may consider releasing them, but be cautious as this can lead to data inconsistencies.
  Review Logs: Check the application logs (transaction SLG1) for any additional information or errors that may provide insight into why the process is taking longer than expected.
  System Performance: If the issue is related to system performance, consider discussing it with your SAP Basis team to ensure that the system is running optimally and that there are no underlying issues affecting performance.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may be able to provide more specific guidance based on your system configuration and the context of the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SLG1 (Application Log) to troubleshoot the issue effectively.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to product hierarchies and PLM processes to understand how they function and any best practices for managing them.
  
  By following these steps, you should be able to resolve the HPC039 error and continue with your product hierarchy management tasks in SAP.