How To Fix HL212 - Specify a help type in the profile parameters eu/iwb*

SAP Error Message - Details

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 212

• Message text: Specify a help type in the profile parameters eu/iwb*

What causes this issue?

Profile parameter eu/iwb/help_type is not specified. The parameter
defines the variant (format and access type) of the HTML-based online
help used on your application server.

System Response

The system cannot display the HTML-based online help.

How to fix this error?

Maintain the profile parameters and define the required help type. Make
sure that the other profile parameters for configuring the HTML-based
online help have the required values. All of these parameteres have the
prefix "eu/iwb/".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HL212 - Specify a help type in the profile parameters eu/iwb* ?

  The SAP error message HL212 indicates that there is a missing configuration related to the help type in the profile parameters for the Internet Web Application (IWB) services. This error typically arises when the system is unable to determine the appropriate help type to display for a particular application or transaction.
  Cause:
  The error occurs because the system requires a specific help type to be defined in the profile parameters, but it has not been set. The parameters in question are typically prefixed with eu/iwb*, which are related to the Internet Web Application (IWB) framework in SAP.
  Solution:
  To resolve this error, you need to specify the help type in the profile parameters. Here are the steps to do this:
  
  
  Access the Profile Parameters:
  
  Go to transaction code RZ10 in the SAP GUI.
  Select the appropriate profile (usually the instance profile) that you want to modify.
  
  
  
  Edit the Profile:
  
  Click on the "Extended Maintenance" button.
  Look for parameters starting with eu/iwb*. If they are not present, you will need to add them.
  
  
  
  Add Help Type Parameter:
  
  You can add a parameter like eu/iwb/help_type and set its value to a valid help type (e.g., F1, F4, etc.) depending on your requirements.
  Ensure that the help type you specify is supported by your SAP system.
  
  
  
  Save and Activate:
  
  After making the changes, save the profile.
  You may need to restart the SAP instance for the changes to take effect.
  
  
  
  Testing:
  
  After the changes are applied, test the application or transaction that was previously generating the error to ensure that the help type is now being recognized correctly.
  
  
  
  Related Information:
  
  
  Help Types: Common help types in SAP include:
  
  F1: Context-sensitive help.
  F4: Value help (list of possible values).
  
  
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for your version of SAP for more details on configuring help types and profile parameters.
  
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional guidance or updates related to this error message.
  
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or consulting SAP support for further assistance.