How To Fix HE001 - Unknown error when calling &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HE - Online help: Messages

  • Message number: 001

  • Message text: Unknown error when calling &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HE001 - Unknown error when calling & ?

    The SAP error message HE001, which states "Unknown error when calling &," typically indicates that there is an issue with a function module, report, or transaction that is being executed in the SAP system. This error can arise from various underlying causes, and troubleshooting it may require a systematic approach. Here are some common causes, potential solutions, and related information:

    Common Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to execute the function or transaction.
    2. Configuration Errors: There may be incorrect or missing configuration settings in the system.
    3. System Bugs: There could be a bug in the SAP system or the specific module being used.
    4. Data Issues: The data being processed may be inconsistent or corrupt, leading to unexpected behavior.
    5. Network Issues: Problems with network connectivity can also lead to this error, especially in distributed environments.
    6. Performance Issues: If the system is under heavy load, it may not be able to process requests in a timely manner.

    Potential Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to execute the transaction or function module. Use transaction SU53 to analyze authorization failures.
    2. Review Configuration: Check the configuration settings related to the transaction or function module. Ensure that all required settings are correctly configured.
    3. Debugging: If you have access to debugging tools, you can try to debug the function module or transaction to identify where the error occurs.
    4. Check for Notes: Look for SAP Notes related to the specific transaction or function module. SAP frequently releases notes to address known issues.
    5. Data Validation: Validate the data being processed to ensure it is correct and complete. Check for any inconsistencies or missing entries.
    6. System Logs: Review system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
      • SU53: Authorization check analysis
      • SM21: System log
      • SLG1: Application log
      • SE37: Function module display
      • SE80: Object Navigator for debugging
    • SAP Notes: Regularly check the SAP Support Portal for any relevant notes or patches that may address the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the HE001 error and implement a suitable solution.

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