How To Fix H2202 - SAP GUI does not support calling help with SHH.EXE

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 202

• Message text: SAP GUI does not support calling help with SHH.EXE

What causes this issue?

Use SAP GUI for HTML (WebGUI), SAP GUI for JAVA or call the function
module in background processing.
System (or user) has settings that result in help being called with
Windows program SHH.EXE.
This combination is not supported.

System Response

Help cannot be displayed.

How to fix this error?

In menu: Help ->Settings... -> tab "Extended Help" check for each area
that you have not selected a variant with help type HTMLHelpFile. If you
have, select a variant with a different help type.
If your settings are the same as the system default settings, ask your
system administrator to define help variants in transaction SR13.

Procedure for System Administrators

Refer to SAP Note 2149786 to configure the SAP system for platforms NONE
/ ITS (WebGUI) / JAVA (SAP GUI for JAVA) in transaction SR13.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2202 - SAP GUI does not support calling help with SHH.EXE ?

  The SAP error message H2202 indicates that the SAP GUI is attempting to call the help system using the SHH.EXE executable, but this is not supported. This can occur for a few reasons, typically related to the configuration of the SAP GUI or the help system.
  Cause:
  
  SAP GUI Version: The version of SAP GUI you are using may not support the SHH.EXE help system. This is particularly common if you are using a newer version of SAP GUI that has deprecated certain help functionalities.
  Configuration Issues: The SAP GUI may not be properly configured to access the help files or the help system.
  Missing Help Files: The necessary help files or components may not be installed or may be corrupted.
  
  Solution:
  
  Update SAP GUI: Ensure that you are using the latest version of SAP GUI. If you are using an older version, consider upgrading to a newer version that supports the help system.
  Check Configuration:
  
  Go to the SAP GUI options and check the settings related to the help system.
  Ensure that the path to the help files is correctly configured.
  
  
  Install Help Files: If the help files are missing, you may need to install or repair the SAP GUI installation to include the necessary help components.
  Use Alternative Help: If SHH.EXE is not supported, consider using the online help or other available documentation instead of the local help system.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is affecting your ability to use the system effectively.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases notes that address known issues.
  Documentation: Review the SAP GUI documentation for your version to understand the supported help systems and any changes that may have been made in recent updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the H2202 error and restore access to the help system in SAP GUI.