How To Fix GU775 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: GU - FI-SL utilities

• Message number: 775

• Message text: Internal error

What causes this issue?

An internal error has probably occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GU775 - Internal error ?

  The SAP error message GU775, which indicates an "Internal error," can be somewhat vague, as it does not provide specific details about the underlying issue. However, here are some common causes, potential solutions, and related information that may help you troubleshoot this error:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the system can lead to internal errors.
  System Bugs: There may be bugs in the SAP software that trigger this error under certain conditions.
  Memory Issues: Insufficient memory or resources on the server can lead to internal errors.
  Transport Issues: Problems with transport requests or issues during system upgrades can also cause this error.
  
  Solutions:
  
  Check Logs: Review the system logs (transaction codes like SLG1 for application logs) to identify any additional error messages or warnings that may provide more context.
  Data Validation: Ensure that all relevant data is complete and correctly formatted. Check for missing entries or inconsistencies in master data.
  Configuration Review: Verify the configuration settings related to the transaction or process that triggered the error. Ensure that all necessary settings are correctly defined.
  System Restart: Sometimes, a simple restart of the SAP application server can resolve temporary issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions leading to the error, and any relevant log entries.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in troubleshooting, such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and their resolutions.
  
  Conclusion:
  The GU775 error can stem from various issues, and resolving it may require a combination of data validation, configuration checks, and possibly engaging with SAP support. Always ensure that you have backups and a recovery plan in place when making changes to the system.