How To Fix GPSC067 - Partners From and To must be different

SAP Error Message - Details

• Message type: E = Error

• Message class: GPSC - PSC Application

• Message number: 067

• Message text: Partners From and To must be different

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GPSC067 - Partners From and To must be different ?

  The SAP error message GPSC067, which states "Partners From and To must be different," typically occurs in the context of partner determination in SAP, particularly in modules like SAP Customer Relationship Management (CRM) or SAP Supply Chain Management (SCM). This error indicates that the system has detected that the "From" and "To" partners in a transaction or document are the same, which is not allowed.
  Cause:
  
  Identical Partner Entries: The most common cause of this error is that the same partner (e.g., customer, vendor, or employee) has been assigned to both the "From" and "To" fields in a transaction.
  Configuration Issues: There may be issues in the partner determination configuration that allow for the same partner to be assigned in both fields.
  Data Entry Errors: During data entry, the user may have mistakenly selected the same partner for both roles.
  
  Solution:
  
  Check Partner Assignments: Review the partner assignments in the transaction or document where the error occurred. Ensure that the "From" and "To" partners are different.
  Modify Partner Roles: If the same partner is required for both roles, consider whether the business process can be adjusted to allow for different partners or if the configuration needs to be changed.
  Review Configuration: If you have access to the configuration settings, check the partner determination procedure to ensure that it is set up correctly and does not allow for the same partner to be assigned to both roles.
  User Training: Ensure that users are trained to understand the importance of assigning different partners in the relevant fields to avoid this error in the future.
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may need to look at specific transaction codes related to partner determination, such as BP (Business Partner) or CRM transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to partner determination and configuration to understand how partners are managed within your specific SAP environment.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.