How To Fix GC867 - Document number & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GC - Error Messages for Consolidation/Extended General Ledger

  • Message number: 867

  • Message text: Document number & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GC867 - Document number & does not exist ?

    The SAP error message GC867 ("Document number & does not exist") typically occurs when you are trying to access a document in the system that cannot be found. This can happen in various contexts, such as when dealing with financial documents, material documents, or other transactional records.

    Causes:

    1. Incorrect Document Number: The document number you are trying to access may have been entered incorrectly.
    2. Document Deletion: The document may have been deleted or archived, making it unavailable in the current database.
    3. Authorization Issues: You may not have the necessary permissions to view the document.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
    5. Document Type: The document type may not be valid for the operation you are trying to perform.

    Solutions:

    1. Verify Document Number: Double-check the document number you are entering to ensure it is correct.
    2. Check Document Status: Use transaction codes like FB03 (Display Document) or MB03 (Display Material Document) to see if the document exists in the system.
    3. Review Deletion/Archiving Policies: Check if the document has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
    4. Check Authorizations: Ensure that you have the necessary authorizations to access the document. You may need to contact your system administrator for assistance.
    5. Consult with IT Support: If the issue persists, consult with your IT support team to investigate any potential data synchronization issues or system errors.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03, MB03, SE16N (Data Browser), and SARA (Archive Administration) to help troubleshoot the issue.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to document management and error handling for more insights.

    If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support or your internal SAP team for further investigation.

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