How To Fix GA720 - The segment is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: GA - Allocations

• Message number: 720

• Message text: The segment is locked

What causes this issue?

Segment &V1& is locked.

System Response

Segment &V1& is not processed. No formal check is made for locked
segments during cycle maintenance.

How to fix this error?

You can unlock the group in the cycle maintenance transaction.
&NOTE&
During reverse and rebook, all segments which are not part of the
reverse and rebook are indicated as "locked".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GA720 - The segment is locked ?

  The SAP error message GA720, which states "The segment is locked," typically occurs when a user attempts to access or modify a segment in the General Ledger (G/L) accounting that is currently locked by another user or process. This locking mechanism is in place to prevent data inconsistencies and ensure data integrity during concurrent access.
  Causes:
  
  Concurrent Access: Another user or process is currently editing or processing the same segment.
  Batch Jobs: A background job may be running that is locking the segment for processing.
  Transaction in Progress: A transaction that involves the segment is still in progress and has not been completed or released.
  System Locking Mechanism: SAP uses a locking mechanism to prevent multiple users from making changes to the same data simultaneously.
  
  Solutions:
  
  Wait and Retry: If the segment is locked by another user, wait for a few moments and then try again. The lock may be released once the other user completes their transaction.
  Identify the Lock: Use transaction code SM12 to check for active locks. You can see which user or process is holding the lock on the segment.
  
  Enter the relevant object name and execute the search.
  If you find a lock that seems to be stuck or is held by a user who is no longer active, you may need to contact your system administrator.
  
  
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from transaction SM12. However, be cautious when doing this, as it may lead to data inconsistencies if the other user is still working on the data.
  Check Background Jobs: Use transaction SM37 to check if there are any background jobs that might be locking the segment. If you find a job that is causing the lock, you may need to wait for it to complete or consult with your basis team.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for any specific configurations or known issues related to the locking mechanism.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks can be exclusive (preventing any other access) or shared (allowing read access).
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify the segments in question.
  System Performance: Sometimes, performance issues can lead to locks not being released in a timely manner. Monitoring system performance can help identify underlying issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.