How To Fix G3690 - Errors occurred while displaying transactional totals data

G3690 - Overview

• Message type: E = Error

• Message class: G3 - Messages for SAP Consolidation: Integration

• Message number: 690

• Message text: Errors occurred while displaying transactional totals data

What causes this issue?

To compare the totals data of Consolidation, characteristics of the
transaction totals data are mapped to the characteristics of the
Consolidation system. In this process, an error occurred for one or
more transaction data records. Therefore, a complete reconciliation of
the data is not possible.

System Response

The list shows the messages for the affected data records.

How to fix this error?

Go to the messages in the list and check if the reason for the
erroneous display of the transaction data stems from erroneous
Customizing settings. If so, correct the settings.
If you want to use your own logic for displaying the transaction totals
data, you can use the exits of <DS:TRAN.SMOD>enhancement</> FMC10011.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message G3690 - Errors occurred while displaying transactional totals data ?

  The SAP error message G3690, which states "Errors occurred while displaying transactional totals data," typically indicates that there is an issue with the data being retrieved or displayed in the system, particularly related to transactional totals in financial or controlling modules. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the transactional data, such as missing or corrupted entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to view the transactional totals data.
  
  Configuration Issues: Incorrect configuration settings in the financial or controlling modules can lead to errors in data retrieval.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the data properly.
  Database Issues: Problems with the underlying database, such as locks or corruption, can prevent data from being displayed correctly.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11