How To Fix FZ131 - Items locked due to the result of the check made in SAP GTS

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 131

• Message text: Items locked due to the result of the check made in SAP GTS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ131 - Items locked due to the result of the check made in SAP GTS ?

  The SAP error message FZ131 indicates that items are locked due to checks performed in SAP Global Trade Services (GTS). This typically occurs when there are compliance checks or risk assessments that prevent the processing of certain items in a transaction. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Compliance Checks: The error usually arises when items in a sales order, purchase order, or other documents are subject to compliance checks (e.g., embargo checks, denied party screening).
  Risk Assessment: Items may be locked if they fail risk assessment checks, which could be due to various factors such as the country of origin, destination, or the nature of the goods.
  Incomplete Data: Missing or incorrect data in the master data (like material master, vendor master, etc.) can also lead to this error.
  Configuration Issues: Incorrect configuration in GTS settings or in the integration between SAP ERP and GTS can lead to items being locked.
  
  Solution:
  
  Review Compliance Checks: Check the compliance check results in GTS to understand why the items are locked. This can be done by accessing the GTS compliance management workbench.
  Correct Data: Ensure that all relevant data (material, vendor, customer, etc.) is complete and accurate. Update any missing or incorrect information.
  Release Items: If the items are locked due to a temporary issue, you may be able to manually release them in GTS after reviewing the compliance check results.
  Adjust Configuration: If the issue is due to configuration, review the settings in GTS and make necessary adjustments. This may involve working with your SAP GTS consultant or support team.
  Consult Logs: Check the application logs in GTS for more detailed error messages that can provide insights into the specific reasons for the lock.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP GTS documentation for detailed information on compliance checks and configuration settings.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS, such as /GTS/COMPLIANCE for compliance management.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect the compliance checks.
  Training and Best Practices: Consider training for users on how to handle compliance checks and the implications of GTS in business processes.
  
  By following these steps, you should be able to identify the cause of the FZ131 error and take appropriate actions to resolve it.