How To Fix FTR_THRESHOLD021 - &1/&2: Product category &3 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_THRESHOLD - Threshold Calculation

• Message number: 021

• Message text: &1/&2: Product category &3 is not supported

What causes this issue?

For this product category, calculation of the threshold amount is only
possible using the BAdI BADI_TLR_THRESHOLD_CALC.
As there is no active implementation of this BAdI,
the notional amount for this transaction cannot be determined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_THRESHOLD021 - &1/&2: Product category &3 is not supported ?

  The SAP error message FTR_THRESHOLD021 indicates that a specific product category is not supported in the context of the transaction or operation you are trying to perform. This error typically arises in the context of financial transactions, particularly in the area of treasury and risk management, where product categories are defined for various financial instruments.
  Cause:
  
  Unsupported Product Category: The product category you are trying to use is not configured or is not valid in the current system settings.
  Configuration Issues: The product category may not be set up in the system, or it may not be assigned to the relevant transaction type.
  Missing Authorizations: The user may not have the necessary authorizations to access or use the specified product category.
  Incorrect Transaction Type: The transaction type you are using may not support the specified product category.
  
  Solution:
  
  
  Check Product Category Configuration:
  
  Go to the configuration settings in SAP and verify if the product category in question is defined and active.
  Ensure that the product category is correctly assigned to the relevant transaction types.
  
  
  
  Review Transaction Type Settings:
  
  Check the settings for the transaction type you are using to ensure it supports the product category you are trying to use.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product category. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific details on supported product categories for the transaction you are working with.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking configurations, such as SPRO for configuration settings.
  SAP Notes: Look for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.