How To Fix /FTI/BO_STRUCT021 - Business org. structure is already locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/BO_STRUCT -

• Message number: 021

• Message text: Business org. structure is already locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/BO_STRUCT021 - Business org. structure is already locked by user &1 ?

  The SAP error message /FTI/BO_STRUCT021 indicates that a business organization structure is currently locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same organizational structure simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the business organization structure.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Error: Occasionally, system errors or bugs can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their task may resolve the issue. You can try again after some time.
  Identify the Locking User: Use transaction code SM12 to view the list of locks in the system. You can search for the specific lock by entering the relevant table name or user ID. This will help you identify who is holding the lock.
  Contact the Locking User: If you identify the user who has the lock, you can reach out to them to see if they can release it.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock from SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for System Issues: If locks are persisting without a clear reason, it may be worth checking for system issues or bugs. Consult with your SAP Basis team to investigate further.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors or warnings.
  SU01: To check user details and their current sessions.
  
  
  
  Best Practices:
  
  Encourage users to log out properly to avoid leaving locks in the system.
  Implement a policy for handling locks, especially in environments where multiple users access the same data.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing concurrent access.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.