How To Fix FTBU399 - Customer and CBP number ranges overlap: No transfer of customer number

FTBU399 - Overview

• Message type: E = Error

• Message class: FTBU - Conversion: Treasury partner CBP messages

• Message number: 399

• Message text: Customer and CBP number ranges overlap: No transfer of customer number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTBU399 - Customer and CBP number ranges overlap: No transfer of customer number ?

  The SAP error message FTBU399 indicates that there is an overlap between the customer number ranges for the customer and the Central Business Partner (CBP) in the system. This typically occurs when the number ranges defined for customers and business partners are not properly configured, leading to potential conflicts when trying to transfer or create customer records.
  
  Cause:
  
  Overlapping Number Ranges: The customer number range and the CBP number range are set in such a way that they share some common numbers. For example, if both the customer and CBP number ranges include the number 1000, this will lead to a conflict.
  
  Configuration Issues: Incorrect configuration in the number range settings for customers and business partners in the SAP system.
  Data Migration or Integration Issues: If you are migrating data or integrating with another system, the number ranges may not have been properly aligned.
  
  
  Solution:
  
  
  Check Number Ranges:
  
  Go to the transaction code SNRO (Number Range Objects)