How To Fix FTBU380 - Check role category

SAP Error Message - Details

• Message type: E = Error

• Message class: FTBU - Conversion: Treasury partner CBP messages

• Message number: 380

• Message text: Check role category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTBU380 - Check role category ?

  The SAP error message FTBU380, which states "Check role category," typically occurs in the context of role management and authorization in SAP systems. This error is often related to issues with the assignment of roles to users, particularly when the role category does not match the expected configuration or when there are inconsistencies in the role definitions.
  Cause:
  
  Role Category Mismatch: The role being assigned may not be compatible with the user type or the intended use case. For example, a role meant for a specific application might be incorrectly assigned to a user who does not have the necessary prerequisites.
  Authorization Issues: The user may not have the required authorizations to access certain transactions or data associated with the role.
  Configuration Errors: There may be configuration issues in the role definition or in the authorization objects that are linked to the role.
  Missing Role: The role might not be properly defined or might be missing from the system.
  
  Solution:
  
  Check Role Assignment: Verify that the role being assigned is appropriate for the user. Ensure that the role category aligns with the user's profile and responsibilities.
  Review Role Configuration: Go to the role maintenance transaction (PFCG) and check the configuration of the role. Ensure that all necessary authorizations are included and that there are no inconsistencies.
  Authorization Checks: Use transaction SU53 to analyze authorization failures after the error occurs. This can help identify which specific authorization object is causing the issue.
  Consult Documentation: Review SAP documentation or notes related to the specific role and its category to ensure compliance with best practices.
  Role Transport Issues: If the role was transported from another system, ensure that all necessary objects and dependencies were included in the transport.
  User Profile Review: Check the user profile in transaction SU01 to ensure that the user has the correct settings and that there are no conflicting roles assigned.
  
  Related Information:
  
  Transaction Codes: 
  
  PFCG: Role maintenance
  SU01: User maintenance
  SU53: Authorization check analysis
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to role categories and authorizations.
  Documentation: Review SAP Help documentation for guidance on role management and authorization concepts.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further investigation and resolution.